How our process works and FAQ's

New Patient CONSULTATION:

First, select a time to meet with provider for your first 1-on-1 virtual appointment with clinician. Then you will receive an email which allows you to create a patient profile and fill out intake forms in our secure online patient portal. This will also grant you access to future lab results, treatment plans, and direct communication with your practitioner.

Initial Patient Consultation Appointment #1

This 30-minute visit will allow for INTAKE and to discuss past history and treatment goals. Then a LAB ORDER with instructions will be provided so that you can get comprehensive labwork at any LABCORP facility. After comprehensive lab work is completed, you will schedule the second consultation follow up visit that will include lab interpretation and discussion of treatment options.

Initial Patient Consultation Appointment #2

At this appointment you will get a deeper understanding of what is contributing to your symptoms, followed by personalized treatment plan options.

Medications will be ordered and shipped directly to you. Guidance and support will be provided as you start feeling the benefits of properly balanced hormones- a feeling every patient truly deserves.

Our New Patient consultation appointment is $150.00. This fee is collected at the end of the first visit.

This two-appointment includes Expanded 1 on 1 meetings with hormone specialist to discuss proper evaluation, understanding, and treatment of TESTOSTERONE & RELATED HORMONES. Appointment #1, Intake and Lab order. Appointment #2, Lab Interpretation & Treatment Plan.

 

*Our initial patient consultation is a prerequisite to begin our BHRT/TRT treatment programs. We promise this consultation will be more informative than any other clinic provides.  Topics often discussed during consultation include better understanding your blood work, best BHRT/TRT treatment options, potential side effects and how to avoid them, male fertility (TRT), and dispelling myths surrounding testosterone treatment.

Frequently Asked Questions

A simple, clear roadmap so you always know what to expect.

1. Do you accept insurance?

Given the time we spend with our patients and the services we provide, we feel it is not in our best interest or yours to accept insurance. When practitioners participate with insurance carriers, they enter into a contract that allows the insurance company to dictate what services will be covered, oftentimes limiting the quality of care that we believe you deserve. Insurance companies and pharmaceutical giants aren’t in the business of making you truly healthy—they’re in the business of managing disease for profit.

Healthy-Eir can provide copies of invoices and lab requisitions as needed. We do not provide procedure codes (CPT) or diagnostic codes (ICD-10) codes associated for any insurance reimbursement.

We will happily accept HSA/FSA cards.

2. Your Lab Panel

Your care begins with a deep look at your hormones, thyroid, metabolism, and overall health. This ensures we treat the root cause—not your symptoms alone.

Cost of Labwork is NOT included with consultation or visits but can be ordered at a discounted rate through Healthy-Eir and then drawn at any Labcorp location. Patient also has the option to take our lab order to a lab of their choice and attempt to use their insurance coverage for blood draw, BUT there is no guarantee insurance will cover ALL of the labs and costs will be solely up to lab/insurance carrier).

Labs typically order in Your Initial Panel

(Labs may adjust based on your symptoms and goals.)

Basic Health

  • CBC
  • CMP

Hormone Health

  • Estradiol (E2)

  • Progesterone

  • Testosterone (Total & Free)

  • LH/FSH (perimenopausal women)

Thyroid Function

  • TSH

  • Free T4

  • Free T3

Metabolic & Wellness Markers

  • Lipid panel, Hemoglobin A1c, Fasting insulin

  • Cortisol can be added for an extra fee

Initial Labs for Men & Women: $220

Timeline: Results usually return in 7-10 business days.

3. Start Your Personalized Treatment Plan

Your plan is built 100% around your symptoms, goals, and physiology.

Treatment may include:

  • Bioidentical hormone replacement

  • Thyroid optimization

  • GLP-1 weight loss support

  • Peptide therapy

  • Supplement protocols

  • Sleep, stress, and lifestyle guidance

  • Nutrition recommendations

How medications work:
Prescriptions are picked up at your local pharmacy or shipped to your home, with step-by-step instructions. We adjust doses based on your progress and follow-up labs.

4. Ongoing Follow-Ups & Support

We don’t guess—we monitor.

Typical follow-up schedule:

  • 6–8 weeks: First check-in + symptom review

  • 3–6 months: Routine hormone (Testosterone, PSA (men only), Estradiol, and Progesterone

  • As needed: Messaging or additional support (based on membership)

During follow-ups, we track:

  • Symptom improvement

  • Energy

  • Sleep

  • Weight & body composition

  • Mood & libido

  • Exercise performance

  • Lab changes

Your plan is continuously refined so you feel your best long-term.

5. Maintenance & Long-Term Optimization

Once you’re balanced, we shift into a long-term optimization strategy focused on:

  • Stable hormones

  • Longevity markers

  • Sustainable fat loss

  • Muscle-preserving protocols

  • Stress & sleep resilience

  • Aging gracefully through every life stage

6. Have a Patient Referral?

We love referrals! In fact, our clinic model is heavily based on "word of mouth" interactions. We want to honor those who like the services Healthy-Eir has to offer and are recommending our clinic to others. 

*Current Patients- Receive a $30 CREDIT towards your next month's bill or for your next service. Referred individual must begin a treatment program with Healthy-Eir to receive the credit. There is no limit on how many people you can refer or how many credits you can build up!

Ready to get started?
Book your first visit and begin your personalized hormone & wellness transformation.

Click here to book for Hormone Replacement Therapy

Click here to start your

Weight Loss Journey

Want to start improving Wellness & Health span?

Click here for Nurse Coaching

BOOK A DISCOVERY CALL

What makes our clinic different?

Together over 30 years of Medicine Expertise | Stress and burnout physiology | Hormone optimization | Weight loss medicine | Longevity and metabolic focus | Trauma-informed care | Personalized & high-touch treatment

You’re not a number here — you’re a whole person with a story, goals, and a plan.

Policy and Payment Information

We want to clarify our payment structure and policies for your convenience.

Payment Structure:

1. Initial Visit: Your first visit will involve discussing your symptoms, medical history, and possible treatment options. This includes one follow-up appointment to review your lab results. If we feel that you will be a good fit with our telemedicine clinic, you will be invited to our membership program. The "First Patient Appointment Fee"($150) will be due at the end of the first appointment.

2. Monthly Membership Fee: A monthly fee is required for continued access to our services (as noted in membership), including one follow-up visit each month. Additional visits will incur a fee of $75.

3. Labs and Medications: Please note that lab costs and medications are not included in the membership fee (unless specified in writing) and will be billed separately.

Appointment and Membership Policies:

- Membership Cancellation: To cancel your membership, please notify us at least 48 hours before the payment date. A $350 restart fee applies if you choose to rejoin after cancellation.
- Appointment Cancellation: If you need to cancel an appointment, do so at least 24 hours in advance to avoid a $50 late fee.

 

Consent for Treatment: You will need to sign a consent form that outlines our treatment approach, which may include off-label therapies.

 

Compliance: It’s crucial to complete required lab tests on time. Patients not following the treatment protocol may be discharged from our practice.

 

If you have any questions or need clarification, please ask. We are here to support you on your path to better health!

Note: Due to a potential change to telemedicine laws, it may become necessary for you to attend in person appointments in the future.Â